Get the upcoming report on retailer websites (Summer 2004). sign up Request our Digital Relationship Standard Overview (pdf). request document BLACK & WHITE ASSESSMENT Our Black and White Assessment™, especially as an ongoing monitoring service, is very effective at examining the strength of a given brand as it is expressed online. As a diagnostic tool, it fulfills critical business requirements: --> Provides not just scoring, but reports on the specific elements that were the drivers of each score --> Provides specific improvement recommendations that can be assessed --> Provides specific, credible, and defendable recommendations to guide effort and investment