Is site functionality and construction “completely” reliable...to the extent that it goes unnoticed? nominate a site that does a great job TRANSPARENCY An important consideration is the question of what we call elegant construction – a design approach that is so well done that the elements of construction are not noticed. --> Does clicking through the site involve minimal pathing? --> Are global aids (help, search, map) available at all times? --> Do users ever get lost, hit a dead end, or travel through an unelected loop? --> Can users understand which navigation cues to pay attention to?